When you have a great idea and turn this into a business venture, it can be the most exciting and daunting experience to make it successful. Startups can primarily find it challenging, as limited resources mean, as the owner, you have to take more of the responsibility while completing everyday tasks. One of the main areas to focus on in any small business is communication. Without effective interaction and positive relationships, you can soon start to find running your new business a struggle.
There are several types of communication that are required in any startup. Take a look below at some of the skills to develop to improve engagement across the board.
Talking to people is, of course, one of the most obvious ways that you communicate in a company. However, we’re don’t just mean how you chat with friends while you’re in the local pub. This type of communication needs to be different and professional. You can make friends with colleagues. However, there needs to be a consistent way of communicating in the work environment. Talking in a confident, clear, and courteous way will give you the most favorable results in any conversation.
Keep emotion out of the way and avoid resorting to anger and insults when talking to others (even if you may think it in your head!). Communicating criticism is also another factor to consider. It’s advisable not to make a show of someone in front of a whole team, and also it’s vital to keep the feedback to the task at hand. Suggesting improvements without sounding condescending and listening to the individual will also help to turn the situation into a positive one.
Part of your job as a manager is to listen. Listening is something that we take for granted, as it’s a natural thing to do when someone is talking to you. However, it’s the way you listen that is important. Understanding what someone is saying rather than waiting for an opportunity to jump in and respond will help resolve any issues. Listen to concerns and actively feeding back on projects will ensure employees feel valued and heard. Listening also gives leaders a chance to learn from others.
Digital Communication Skills
A consistent approach to digital communication is required in any startup business. Learning ways to communicate in this way on courses such as these from corporatecoachgroup.com will ensure everyone is singing from the same hymn sheet. Remaining positive and thinking about how people read digital communication is vital. How many times have you read an email and taken it the wrong way? By understanding the language and tone used, you can develop a brand voice that gives the right impression every time.
Nonverbal communication can be just as powerful as verbal. A facial expression, folded arms, and eye-rolling all give off signals, sometimes positive, often negative. As a startup founder, it’s best to avoid common nonverbals such as finger-wagging, sighing, and crossed arms. It can be challenging to control these sometimes, but remaining professional and calm can help others to control their emotion to reach a common goal.