Talkdesk - MyStartupLand

Talkdesk Enterprise Contact Center Platform empowers companies to make the customer experience a competitive advantage.

Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings.

Location: US

Funded: 2011

Languages Supported: English

Website

Starting Price: $30/month

Free Version: Yes

Deployment: Cloud, SaaS, Web, Mobile (iOS & Android)

Support: Online, Business Hours

Who Is Talkdesk For? 

This tool is for customer-centric companies of all sizes looking to improve customer experiences through more personalized, data-driven customer interactions.

What Does It Include? 

This tool allows companies to take customer experiences to the next level. It includes:

  1. Call Sharing, Recording & Scripting
  2. Distributed Call Recording
  3. On-Demand Recording
  4. Event-Triggered Recording
  5. Real-time Chat

How Much Does It Cost? 

There is no free trial but there’s a possibility of a demo. No pricing is shared on the website.